BUSINESS PHONE SYSTEM FOR SMALL BUSINESS
A LONG ESTABLISHED TRUSTED TELCO
100% AUSTRALIAN-BASED
MANY SATISFIED CLIENTS
WHY CHOOSE A NORCOM PHONE SYSTEM?
AUSTRALIAN-BASED SUPPORT
"Our team of dedicated voice experts is available seven days a week, 24/7 ready to assist you with any inquiries or challenges related to your phone system."
FULLY CUSTOMISABLE
We provide our clients with a management portal access to manage their system, or we will provide this support to you at anytime for no additional charge
TIER 1 VOICE CARRIER
Norcom only deals with Tier 1 carrier suppliers and the best and highest value added options for all levels and buisness sizes, wheter its 1 or 1000 extensions
Exclusive offer
GET YOUR FIRST MONTH FREE
Any new system supplied by Norcom will be free for the first month
*Offer is based on a 12 month contract
CUSTOMISE THE ULTIMATE PHONE SYSTEM FOR YOUR BUSINESS
Enter your address to find out if your business is eligible for a custom voice solution, and get an instant free quote.
Multiple Forms
Stay Connected, Hassle-Free: With Complimentary Maintenance!
Experience the future of communication with Norcom’s phone solutions for businesses. Not only do we offer superior call quality and advanced features, but all our paid phone plans also come with complimentary maintenance. Dive into hassle-free communication, and let Norcom handle the technicalities for you.
The free maintenance offer is exclusive to all paid phone plans through Norcom. Ensure you’re on a qualifying plan to benefit from this service.
An easy way to manage your phones
Manage your business phones easily with your online portal.
Complex features such as auto attendant and call queuing can be difficult to configure and time-consuming in self-hosting or traditional phone systems. So we’ve taken out the complexities by providing an all-in-one management solution
- Accessible from any location and at any time
- Easily customizable with a suite of powerful features
- Comprehensive reporting and analytics
Improve your communication with advanced features.
Whether it is 1 or 1000 extensions, Norcom can help your business better manage your phone calls and provide a better experience for your cleints
KEEP YOUR EXISTING NUMBERS
Switch to our business phone system and enjoy a free porting service for up to 10 existing numbers. Our team is ready to answer your questions and make the switch a stress-free process. Join our network now!
NIGHT SWITCH
Set your business opening hours in the manager portal, and all calls made after hours will be diverted to any phone number you choose, or to a voicemail service where messages can be emailed
Manager Portal
Make changes or set up your phone system Simply and easily right from your desk or anywhere on the web, from your manager portal
CUSTOM ON-HOLD MUSIC
Custom on-hold music/messages improve customer experience and reputation. Match the playlist to your brand and add promos for education and entertainment. Stand out by optimising your customer experience.
VOICEMAIL SERVICE
Listen to voicemails easily from any device and anywhere. Create a personalized and professional greeting for callers.
CALL QUEUING
Our queue system prioritizes urgent calls, increasing customer satisfaction and reducing wait times. It's customizable to your business needs for efficient handling of multiple incoming calls.
SEEMLESSLY CONNECT TO YOUR CLIENTS
Our business phone system provides reliable communication that is user-friendly and efficient. By utilizing cloud servers, we ensure that your team can make, take, conference, and transfer calls with ease and benefit from advanced features. Choose our phone system for a premium business phone experience that will support your business objectives.
NBN® READY
Our phones are compatible with nbn® and can be easily integrated with your current infrastructure, saving you the hassle of replacing your existing network equipment. They are user-friendly and reliable, ensuring a hassle-free communication solution for your business.
SCALABLE TO ANY SIZE BUSINESS
Easy adds moves and changes, often do not require any fee or technician site visit. Fully manageable remotely
REMOTE WORK FROM ANYWHERE
Becuse this system is cloud based, your staff can work from anywhere there is an internet connection by using phones, mobile apps, or web based phones on your PC
CALL US ANYTIME TO SWITCH YOUR BUSINESS PHONE SYSTEM TO OUR NETWORK
Our business phone specialists would love to hear from you
Why choose a cloud based phone system for small businesses?
Cost-Effective
| Feature/Aspect | Traditional PBX System | VoIP Phone System |
|---|---|---|
| Initial Setup Costs | High (due to physical hardware) | Low (mostly software-based) |
| Monthly Service Fees | Typically higher | Generally lower |
| Long-Distance Calls | Expensive per minute rates | Often included or cheaper rates |
| Hardware Maintenance | Regular maintenance required | Minimal to none |
| Upgrade Costs | Expensive (hardware-based) | Often free (software updates) |
| Additional Features | Added costs for extra features | Many features included |
| Scalability | Costly to add/remove lines | Easy and cost-effective |
| Mobility | Limited to office location | Anywhere with internet access |
| Integration with Other Tools | Limited or not available | Easily integrates with CRMs, etc |
| Energy Consumption | Higher (due to physical systems) | Lower (cloud-based) |
Unlocking Affordable International Calls
VoIP phone systems are renowned for their minimal setup requirements, eliminating the need for extensive physical hardware installations. This not only reduces initial costs but also ensures that maintenance expenses are kept to a minimum. With most operations being software-based, businesses can enjoy a hassle-free communication solution without the burdens of regular hardware upkeep.
Effortless Scalability
easily scale up or down based on their needs, without the hassle of physical installations or technician visits.
Cost-Efficiency
Businesses can avoid unnecessary expenses associated with traditional phone system modifications and only pay for the lines or users they actively use, making it a cost-effective solution.
Adaptability to Business Dynamics
Whether expanding rapidly or downsizing, VoIP offers the flexibility to adapt to any business situation, ensuring uninterrupted and efficient communication throughout all phases of growth or
Making Global Communication Cost-Effective for Every Business
Businesses can experience significant savings on long-distance and international calls. Unlike traditional phone systems that often charge hefty rates for such calls, VoIP offers reduced or even inclusive rates, making global communication more affordable and efficient.
Advanced Features
- Voicemail-to-Email: Receive voicemails directly in your email inbox, allowing for easy access and archiving.
- Call Forwarding: Redirect incoming calls to another number or device, ensuring you never miss an important call, even when away from your primary device.
- Auto-Attendant: An automated virtual receptionist that can direct callers to the appropriate department or individual without human intervention.
- Video Conferencing: Beyond just voice calls, VoIP systems often come with built-in video conferencing capabilities, facilitating face-to-face virtual meetings.
- Interactive Voice Response (IVR): A feature that allows callers to interact with a menu using voice commands or keypad inputs, streamlining the call process.
- Find Me/Follow Me: This feature allows users to receive calls at any location, moving between predefined numbers until the call is answered.
- Call Analytics: Detailed insights into call durations, wait times, and other metrics to optimize business communication.
- Unified Messaging: Consolidate voicemails, faxes, emails, and other messages into a single platform for easier management.
- HD Voice Quality: Enhanced audio quality for clearer and more natural-sounding calls.
- Integration Capabilities: One of the standout features of VoIP is its ability to seamlessly integrate with other business software and tools. This includes CRM systems, ticketing platforms, and even productivity tools, allowing for a unified communication experience and streamlined workflows.
FAQ
Is VoIP a cloud-based phone system?
Yes, VoIP (Voice over Internet Protocol) is often cloud-based, meaning it operates over the internet rather than traditional phone lines. This allows users to make calls using a broadband internet connection instead of a regular phone system. Being cloud-based, VoIP systems can be accessed from anywhere with an internet connection, offering flexibility, scalability, and a range of features that traditional phone systems might not provide.
What is the best phone system for my business?
This depends on the specific needs and budget of the business. VoIP systems are increasingly popular due to their cost-effectiveness, scalability, and advanced features. It's essential to assess your business's communication needs and consult with providers to find the best fit.
How do I set up a cloud based phone system?
Determine your business's communication needs.
Decide between a traditional landline, VoIP, or virtual phone system.
Choose a reputable provider.
Purchase necessary hardware (if required).
Set up the system, which may involve installing software or configuring settings.
Train staff on using the new system.
Which is the best PBX in Australia?
What is a PBX system?
A PBX (Private Branch Exchange) system is a private telephone network used within a company. It allows for internal communication between employees and external communication with customers and other businesses. PBX systems can be traditional or IP-based, with the latter leveraging internet connectivity for calls, offering more features and flexibility.
